Delivery Terms

These Delivery Terms supplement the General Terms and Conditions. Because of the nature of the platform they serve to inform customers of the principle of delivery and pricing of delivery costs from social enterprises registered on the platform. online platform is an online marketplace – a place where social enterprises and social economy people get together, sell, buy, communicate and do it with a social cause! 

Every social enterprise can set up an online store on platform and sell its goods and services, together with other social enterprises registered on the platform. 

Viva Pautalia Association, UIC 109612462, as a provider of the websites ( and their capabilities under the present conditions, the Bulgarian and European legislation and good manners has no stock. Social enterprises produce and sell their goods and services through the platform, and it is their responsibility to organize the delivery of the goods and services sold.’s online platform has functionality that gives users the technical ability to order products and services offered simultaneously by different social enterprises located in different cities. During the ordering process, in the list of selected products and services (shopping cart), the user receives information and can choose the way and value of delivery from each social enterprise, and after making the choice of delivery, the total cost of all deliveries from the different social enterprises are automatically added together with the total price of the selected services and products. 

For example, if you order goods from two social enterprises, one of which is in the city of  Varna and the other is in the city of Burgas, then you would logically have to pay for the delivery of the goods, separately from Burgas and separately from Varna. If the social enterprise has entered the value of the order over which the delivery is free, then you will not pay the delivery costs. This information will be updated in the list of selected products and services (shopping cart). 

As any social enterprise determines themselves their terms of delivery, it is important to know that the platform enables you while browsing through each product to open the Shop Policies tab and get acquainted with the specific delivery conditions of each social enterprise.